Step 1: Ensure cameras can connect to the host camera
Turn off all Athlee cameras.
Turn on one camera first and wait 60 seconds.
Confirm the first camera has created the expected Athlee Wi-Fi network by checking that the Wi-Fi is visible in the list of Wi-Fi in your iPad’s Wi-Fi settings.
Once confirmed, turn on the remaining cameras.
Step 2: Restart the Athlee App
Completely close the Athlee app:
Swipe up from the bottom of your iPad screen to open the app switcher.
Swipe up on the Athlee app to fully close it.
Open the Athlee app again and check if all cameras are now visible in the app.
Step 3: Identify Cameras Not Connecting
If some cameras still don’t appear, identify all the cameras showing up in the app first, turn them off, and put them aside.
For each camera that you did not see in the app follow the steps in “I Cannot See the Athlee Wi-Fi Network” to verify that the camera has a working Wi-Fi.
Step 4: Reset and Reconfigure Cameras (If Required)
If missing cameras do broadcast their reset Wi-Fi networks, proceed by resetting all cameras:
Follow the FAQ guide for “How to Change Your Athlee Camera Wi-Fi Name” to reconfigure all cameras at once.
If a camera does NOT create its own Athlee Wi-Fi, it might be malfunctioning. Contact Athlee Support for assistance.
B. I Connect via the Pool Wi-Fi at My Facility
Step 1: Verify Cameras and Wi-Fi
Confirm your external Wi-Fi (Access Point) is turned on and operational.
Make sure all cameras are powered on and within Wi-Fi coverage (minimum -65 dBm recommended).
Step 2: Restart the Athlee App
Completely close the Athlee app.
Swipe up from the bottom of your iPad screen to open the app switcher.
Swipe up on the Athlee app to fully close it.
Open the Athlee app again and check if all cameras are now visible in the app.
Step 3: Identify Cameras Not Connecting
If some cameras still don’t appear, identify all the cameras showing up in the app first, turn them off, and put them aside.
For each camera you did not see in the app, follow the steps in “I Cannot See the Athlee Wi-Fi Network” to verify that each camera has a working Wi-Fi.
Step 4: Reset and Reconfigure Cameras (If Required)
If each camera indeed has a working Wi-Fi, reset each camera and configure it again.
If a camera does NOT create its own Athlee Wi-Fi, it might be malfunctioning. Contact Athlee Support for assistance.