back to support

My iPad Disconnects from the Athlee Wi-Fi

Troubleshooting
Wi-Fi
Share this

Sometimes an iPad will automatically switch away from the Athlee camera’s Wi-Fi and connect to another network, usually one that has internet access (like your pool Wi-Fi). This behavior is built into iOS, which prefers Wi-Fi networks that provide an internet connection.

Why This Happens

  • When you first connect your iPad to the Athlee camera’s Wi-Fi (factory default: Athlee-Streaming), it connects correctly.
  • After a short while, iOS may look for an internet-connected Wi-Fi and automatically switch the iPad over to it (for example, the pool Wi-Fi).
  • This usually happens only once. After reconnecting to the Athlee Wi-Fi, the iPad typically stays connected.

What to Do If It Happens

  1. Reconnect to the Athlee Wi-Fi from the iPad’s Wi-Fi settings.
    • In most cases, this simple reconnection solves the issue.
  2.  If the problem persists:
    • Go to Settings → Wi-Fi on your iPad.
    • Tap the info icon (ⓘ) next to the pool Wi-Fi (or any other internet-connected Wi-Fi nearby).
    • Select Forget This Network.
    • The iPad will no longer automatically switch to that Wi-Fi.

⚠️ Note: If you forget a Wi-Fi network, you’ll need to re-enter its password when you want to use it again. That’s why many teams prefer simply reconnecting to the Athlee Wi-Fi when it happens.

Recommended Solution

The best way to avoid this issue entirely is to install a permanent pool Wi-Fi with internet access.

  • When the cameras are connected to a pool Wi-Fi that also has internet, iOS will not try to switch away, because the network already provides an internet connection.
  • This creates a seamless experience for all iPads and cameras.

Keep reading

App Says “I’m Not Connected to the Athlee Wi-Fi”

Wi-Fi
read article

My iPad Disconnects from the Athlee Wi-Fi

Wi-Fi
read article

Not all my cameras show up in the app

Wi-Fi
read article
back to support