Connecting your cameras to your facility's pool router gives you the most stable, longest-range setup, and it's required when you're running three or more cameras. Once configured, your cameras automatically reconnect to the pool Wi-Fi whenever they power on. Before you start, set your cameras up on Mobile Athlee Wi-Fi (see How to Configure Your Camera's Wi-Fi).
Your facility's pool Wi-Fi needs to meet three requirements: its security type, its router's IP address, and its subnet mask.
Security type. Your pool Wi-Fi must use WPA2-Personal (PSK), the standard password-based Wi-Fi that most home and pool routers use. Open networks with no password, enterprise networks (such as eduroam or username/password logins), and networks with a login page are not supported. If you're not sure, ask your facility or IT contact.
Router IP address and subnet mask. The pool router's IP address (its gateway) cannot be 192.168.0.1, and its subnet mask should read 255.255.255.0. If the gateway address is wrong, your cameras won't be able to join the network and the app will show an "Invalid gateway IP" error. If the subnet mask is wrong, this is usually a larger campus or enterprise network, and your cameras may not be able to find each other or appear in the app.
Here's how to check both on your iPad:
192.168.0.1, and the Subnet Mask reads 255.255.255.0.If either one doesn't match, ask your facility's IT contact to fix it, for example setting the router's gateway to 192.168.1.1.
Not sure how to check either of these, or setting up at a large facility? Email support@athlee.com and we'll help, or forward this to your IT department.
Connect your iPad to your Mobile Athlee Wi-Fi network and open the Athlee Coach app. Confirm all of your cameras appear and are streaming before you continue.
On your iPad, connect to the same pool router, then reopen Athlee Coach. Your cameras will appear, now running on Pool Wi-Fi.
Once you save a pool network, the camera joins it on startup and stops broadcasting its own Mobile Athlee Wi-Fi hotspot. It operates in one mode at a time. If the pool router isn't available when the camera powers on (for example, at a swim meet or on an away trip), the camera automatically falls back to broadcasting its Mobile Athlee Wi-Fi, so you can always connect. No reconfiguration needed.
Make sure your iPad and cameras are on the same pool router. Occasionally a camera misses the pool Wi-Fi at startup and falls back to its Mobile Athlee Wi-Fi. If you see that network in your iPad's Wi-Fi list, restart the camera and it will reconnect to the pool network.
If a camera won't join the pool network at all, double check the router's gateway address and subnet mask from Step 1.
Still not connecting? See What to Do If Your Camera Doesn't Appear in the App to read the exact reason directly from the camera.
Setting up at a large facility, or working with your IT department? Email support@athlee.com for the Facility Pool Wi-Fi technical requirements.
Related: How Athlee Wi-Fi Works · How to Configure Your Camera's Wi-Fi